Build It. Test It. Prove It.

Why You Must Develop a Sales & Marketing MVP Alongside Your Product MVP to Lower Risk 🚀

Only 1 in 10 B2B Tech Startups Survive to See Series C

And it’s not for lack of great ideas or talented founders. It’s because most startups launch under a flawed assumption: “If we build it, they will come.” But they don’t. And they won’t—unless you deliberately engineer a parallel path to product-market fit through your go-to-market strategy.

Why Brilliant Products Fail

From Google Glass to the Segway and Amazon’s Fire Phone, even well-funded innovations have crashed because they failed to answer the most important question of all: What job is the product actually hired to do?

As taught by the late Professor Clayton Christensen in The Innovator’s Dilemma, customers don’t just buy products—they “hire” them to solve specific problems. If you haven’t validated what real problem your product solves, you’re rolling the dice with your future. At The Artesian Network, we’ve helped dozens of startups navigate this perilous phase. In fact, over 50% of our client base has gone on to achieve successful exits through IPO or acquisition—vastly higher than industry averages—because we focus relentlessly on building a Sales & Marketing MVP alongside the Product MVP.

The Sales & Marketing MVP: A Learning Process, Not a Launch

Instead of hiring a VP of Sales and scaling a full sales team, smart founders start small and focused: – 2–3 entrepreneurial sales reps who thrive in ambiguity – 1 marketing generalist to test messages and gather market feedback – A fractional strategist to guide positioning, pricing, and early market entry This team isn’t about revenue yet—it’s about learning.

Visualizing the Sales & Marketing Learning Curve (SMLC)

Like product development, your go-to-market approach must iterate toward efficiency. Productivity starts low, but as messaging sharpens and objections are understood, conversion rates improve. Premature scaling before this learning curve flattens leads directly to burnouts and failures.

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Recommended Benchmarks Before Scaling

Before pouring fuel on the fire, ensure you’re hitting these conversion metrics:

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Resist the Urge to Scale Too Soon

– Are your customer acquisition costs within range? – Is your sales cycle predictable? – Do you know which customer segments convert—and why? – Can you clearly articulate ROI to the buyer? If the answer to any of these is ‘no,’ keep testing before you scale.

Final Thought: Think Like a Scientist, Not a Seller

The startups that survive—and thrive—approach go-to-market as a discovery process. They don’t bet the company on assumptions; they experiment, validate, and then scale. That’s how you build it. That’s how you prove it. And that’s how you win.

Hard Lessons from Our Two Epic Marketing Failures

What happens when everything is perfect—except the product? Twice in our history at The Artesian Network, we found out the hard way.

Failure #1: When the Product Isn’t What It Seems

Several years ago, we were retained to revamp the messaging, positioning, and demand generation strategy for a five-year-old cyber-security-related company. Backed by over $130 million in funding from top-tier VCs, the company had only 12 customers—but with that level of investment, we assumed the fundamentals were solid. Sales just needed a tune-up.

Within two quarters, the data told a different story. Our campaigns were hitting the right buyers. Engagement was high. Qualified leads poured in. But deals stalled. Proof of Concepts (PoCs) didn’t convert. The sales pipeline became a graveyard.

We stepped outside our formal scope and dug deeper. What we found was alarming: – Of the company’s 12 customers, only two ever installed and used the product. – One didn’t even renew after the initial contract. – Worse, nearly all of these customers were tied to personal relationships with the CEO or investors—not arms-length, market-driven sales.

The core product had a critical flaw: it depended on a notoriously unstable third-party software component that required constant maintenance and specialized expertise. Most companies didn’t have the resources—or patience—to deal with it.

Despite presenting our findings, we faced heavy pushback. The CEO insisted the market was the problem, not the product. We resigned. Within a year, the company was sold off in an asset fire sale.

Lesson #1: Never Assume Product-Market Fit Has Been Validated—Even by Top VCs.

The startup world often points to the high-profile case of Elizabeth Holmes and Theranos, but there are countless smaller-scale versions of this story across Silicon Valley. Big funding doesn’t guarantee a product works—or that the market even wants it.

Failure #2: The AI Gold Rush That Had No Gold

Our second painful lesson came at the height of the early AI boom. We were introduced to a promising AI software startup by a well-known investor we had worked with many times. The assignment was clear: Build the brand, launch demand generation, and drive $3 million in ARR in year one.

We executed flawlessly—branding, messaging, sales and marketing tech stacks, content strategy. Then we hit a wall.

– No customers could be found for interviews. – The CEO provided “translated” customer quotes and refused to let us speak directly with any users. – With three weeks before the planned launch, we demanded hands-on time with the product.

The result? It didn’t work. None of the promised features functioned as advertised. It was a brilliant idea, but nothing more than a prototype wrapped in a sales pitch.

We raised our concerns directly with the CEO and were dismissed. We exercised our right of termination, contacted the introducing VC as a professional courtesy, and walked away. The company limped along for six more months before being quietly sold for parts. To top it off, we had to fight for nine months in arbitration just to recover unpaid invoices.

Lesson #2: If You’re Marketing a Product, Use It Yourself. And Speak Directly to Real Customers.

Everything begins and ends with the product. No marketing brilliance, demand generation strategy, or sales excellence can make up for a product that doesn’t deliver real value.

Final Thought:

Before you set out to “fix” sales and marketing, run due diligence on the product itself. Validate that the early customer base is real and that buyers aren’t simply friends of the CEO or investors doing favors.

In our Build, Test, Prove methodology, we emphasize this critical truth: “Great marketing accelerates momentum. It cannot create it where it doesn’t exist.” Read more about the Build, Test, Prove framework here: https://www.linkedin.com/pulse/build-test-prove-jonathan-w-buckley-3onqe/

In early-stage technology companies, the hardest lesson is also the simplest: There’s no substitute for a product that works.

#startups #marketing #productmanagement #cmo #growth